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Automated Driver Billing

Last Update 5 days ago

How to add a new driver plan Driver balance and automated driver billing logic How to transfer drivers to a new plan in bulk How to assign a plan to a Driver from their profile How to edit a driver plan

Driver balance and automated driver billing logic

Liza

Last Update 11 days ago

Every driver in the system gets an account with the balance. You can put your drivers on a monthly, weekly, daily or per-order based subscription. All the subscriptions are constantly repeated until you subscribe driver for another plan. If a driver is set on per-order based subscription, his balance will be charged every time he takes a job. You can also combine per-period and per-order fees in one subscription.

Refilling driver balances

Drivers can top up their accounts to bring cash to the office and a company administrator can top up their balance manually from My hub.


☝️Please note: Once driver’s balance is negative, he will receive notification "You will not able to accept jobs since your credit is negative. Please add credit to continue work. You can contact the company administrator should you have any questions". If driver is online the very moment balance becomes negative driver goes offline automatically. Driver also receives email with notification on negative balance.

Commission from the orders paid in cash

When customer pays your driver with cash, all the money goes to the driver’s pocket. That’s why billing system registers the payment but does not top up driver balance with the total received. It calculates order fee and charges it from the balance instead. So if your company receives cash/terminal payments only and drivers with negative balance are not allowed to work, advise your drivers to top up their balances before starting the shift.

Cash payments flow

☝️Note: "Order fee" sum/per cent is set individually for each driver plan  

Basically, your driver always keeps cash, and the company gets commission through the balance. The system makes all calculations and takes care that all commissions are charged in time.

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