How to use the Heat Map in Operator and Driver Apps
Yana Borisevich
Last Update för 24 dagar sedan
The Heat Map helps operators and drivers track high-demand areas where there aren't enough drivers to handle orders. It updates every 15 minutes, making it easier to manage coverage and reduce lost orders.
- Hot zones appear when there are more orders than available drivers.
- Zones with enough drivers remain uncolored.
- Brighter colors indicate a bigger driver shortage.
- Identifies demand spikes in real time.
- Helps operators direct drivers to busy areas.
- Allows drivers to move to high-demand zones for more trips.
- Analyzes trends to predict future hot spots.
How to activate Heat Map
For Operators: Enable in My Hub > Operators > Operator Settings.
Each operator can switch off/on the “Heat map” directly from Operator app.
For drivers the “heat map” is activated in My Hub > Drivers > Driver settings.
A driver can disable/enable the “heat map” visualisation directly from his app.
