What is the Operator app and how does It work?
Yana Borisevich
Last Update a year ago
Not all customers are comfortable using mobile apps—and some may not even have access to a smartphone. In these cases, they often prefer to book a ride by calling the taxi or limo company directly. The Operator App is designed to efficiently handle such requests.
With the Operator app, both dispatchers and company owners can:
Create and manage orders manually for customers who call in.
Track drivers in real time on a live map.
Assign or reassign trips, ensuring smooth service operations.
It’s a powerful tool that bridges the gap between tech-savvy riders and those who prefer a more traditional approach.