Onde.Light Help Guides | How to add a new service type. Step 2: Payment methods

How to add a new service type. Step 2: Payment methods

Lizaveta

Last Update 2 μήνες πριν

In this second part of our guide, we’ll continue configuring your new service type by setting up the payment methods and trip calculation options. These settings are crucial because they define how fares are calculated and how payments are processed, directly impacting your customers’ experience and your operational efficiency.

1. Select the “Order total calculation” option that best befits your business model.

Enabled - trip cost is calculated automatically as per taximeter mode and fee settings

Disabled - trip cost calculation is disabled. The driver should enter trip cost manually based on the data of their car taximeter.
Mind that in case “Order total calculation” is disabled a company should consider all the risks of drivers tempering with trip cost.

2. Enable surge pricing calculation in the Dynamic pricing section. Read up on the feature set-up in Dynamic pricing.

☝️Note: Next features as Starting bonus from customers to drivers, allowed extra expenses and the opportunity to tip available only on Onde paid solution.

3. Enable the “Fixed cost” option, so that order total is calculated automatically and fixed once a customer specifies both pick-up and drop-off addresses. In case the service works on “Fixed cost” the trip fare is fixed despite any changes of route and time on the ride.

Alternatively, if “Fixed cost” is disabled or no drop-off is added, the trip cost is calculated based on the fee settings calculations. For such services final cost will be calculated as per the actual time and distance on the ride.

Now that we have covered all the trip calculation options in Payment methods, let’s go over the payment methods to cover the trip cost in Service configuration 3. Payment methods: types.

Was this article helpful?

0 out of 0 liked this article