FAQ

Having trouble? This section is here to help you solve the most common technical issues you might run into.

Easy guides for adding funds, tracking your performance, adjusting settings, and more—all in one place.

Find articles and videos on how to use the Driver app.

Find articles and videos on how to use the Operator app.

Here you’ll find quick guides to set up and manage bookings made through the web app—on desktop or mobile.

This section is available only for participants of the Passenger app program (135Taxi, V-Cab, T-GO, 24Ride, E-Ride)

Learn how to set up and manage different service types like taxi, delivery, or tour services.

Learn how to personalize Onde.Light to match your brand.

Find out how to access and use the Delivery panel, and learn what’s needed to launch a delivery service with Onde.Light.