What are back-to-back rides?
Yana Borisevich
Last Update 2 months ago
Back-to-back rides are instant job offers that a driver can accept while still completing their current trip.
Why are back-to-back rides important?A shortage of drivers in certain areas or times can lead to:
- Poor customer experience, causing riders to choose a different service.
- Lower driver earnings due to fewer ride opportunities.
- Slower business growth and reduced revenue.
- Keeping drivers busier by allowing them to accept new rides while on the go.
- Cutting customer wait times, improving satisfaction and retention.
- Increasing the total number of completed rides, boosting overall business performance.